Privacy Policy for Kiro
Effective Date: August 27, 2025
Kiro ("we," "our," "us") operates the Kiro mobile application (the "App") and related services. This
Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
When you use Kiro, we may collect the following information:
- Account Information: Your name, email address, and phone number when you sign up or log
in.
- Location Data: If you enable location services, we collect your device's GPS location
to help with accurate delivery. You may also enter your address manually.
- Usage & Analytics Data: Through Firebase, we collect information such as device type,
app performance, crash reports, and general usage patterns. This helps us improve the app.
- Notifications Data: We may store identifiers required to send you push notifications
about order updates and promotions.
- Support Information: If you contact us via our external form (Google Form), we receive
the information you provide (such as your name, email, and issue details).
2. How We Use Your Information
We use your information to:
- Create and manage your account.
- Process and deliver your orders.
- Improve and personalize the app experience.
- Send you important updates, such as order confirmations, delivery status, or promotional offers (you can
opt out anytime).
- Diagnose technical issues and ensure app security.
3. Sharing of Information
We do not sell your personal information.
We may share your information only with:
- Delivery partners (kirana shops, delivery persons) so they can fulfill your order.
- Service providers such as Firebase (for analytics, crash reporting, and push notifications).
- Legal authorities if required to comply with applicable law.
4. Data Security
- We use reasonable technical and organizational measures to protect your information.
- However, no method of transmission over the internet is 100% secure.
5. Your Choices
- You can update or delete your account information by contacting us at any time.
- You can opt out of promotional notifications via your device settings.
- You can disable location access from your device settings.
6. Children's Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect information from
children.
7. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated
"Effective Date."
8. Contact Us